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Audits that proveyour operations meet the standard.

Gap assessment, remediation plan, evidence collection and certification readiness for ISO 20000 and ISO 27001, plus independent third-party audits of your infrastructure, vendors and processes — documented, objective, defensible.

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Scopeassets · processesGap assessmentcontrols vs standardRemediationowners · datesEvidencepolicies · logs · recordsCertificationexternal auditThird-party auditinfra · vendorsSuzu Technology · Audits & compliance · sheet 50not to scale
Fig. 50 — Audit cyclescope → gap → remediate → evidence → certify
Services

Three audit services.

Delivered by practitioners who hold the certifications and run ITIL operations daily — so the controls we recommend are ones that work in real operations.

ISO 20000 Audit & Readiness

ITSM gap assessment, remediation, certification readiness

3–6 months to readiness, typical

ISO 27001 Audit & Readiness

ISMS risk assessment, controls, certification support

3–6 months to readiness, typical

Third-Party Audits (TPA)

Independent audits of infrastructure, vendors and processes

No commercial relationship with the audited vendor
Why us

Practitioners, not paperwork

An audit is only useful if the controls survive contact with daily operations. Our auditors are the same engineers who run change control, incident management and backup verification for production platforms — so the gap report comes with a remediation plan your team can actually execute.

We prepare you for the certification body rather than replacing it: scope, statement of applicability, risk register, policies, evidence and a mock audit before the real one.

  • Certified practitionersISO 20000 and ISO 27001 trained, with live ITSM and ISMS operations behind the advice.
  • Remediation includedEvery gap comes with an owner, a fix and a date — not just a finding.
  • Evidence you keepPolicies, registers and records built in your tools, not a consultant’s folder.
  • Vendor auditsIndependent review of outsourced IT, data center and cloud providers against your contract.
  • Fixed-price scopesGap assessment and readiness quoted as a fixed fee by scope size.
FAQ

Questions we get asked

How long does ISO 27001 readiness take?
Typically three to six months for a mid-size organisation, depending on how many controls are already in place and how quickly owners close remediation items.
Do you issue the certificate?
No — certification is issued by an accredited body. We prepare you, run a mock audit and support you during the external audit.
Can you audit our outsourced data center or MSP?
Yes. Third-party audits review the provider against your contract, SLAs and the relevant standard, with a written report you can use in negotiations.
Is ISO 20000 worth it for a small IT team?
If you sell IT services or run critical operations, yes: it forces clear SLAs, change control and incident reviews, which reduce outages and win enterprise contracts.

Tell us which standard or vendor you need audited. We scope it as a fixed price.

Scope and quote within two working days.

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