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Annual maintenancewith a response time in writing.

One AMC contract for the whole estate — servers, SAN, switches, fabric, UPS — with 24/7 monitoring, preventive maintenance visits, OEM and third-party spares coordination and a named engineer who answers the phone.

Get a blueprint in 48 hoursWhat is included
Estateservers · SAN · networkMonitoring 24/7Zabbix · OpsgeniePreventive visitsquarterly checksSpares & OEMHPE · Dell · CiscoIncident response4-hour · on-siteMonthly report · asset register · firmware baselineSuzu Technology · Data Center AMC & Operations · sheet 22not to scale
Fig. 22 — AMC coverageEstate → Monitoring 24/7 → Preventive visits → Spares & OEM
Data center & cloud

What we do

Out-of-warranty hardware does not have to mean out-of-support. Our AMC combines 24/7 monitoring, scheduled preventive maintenance, firmware baselines and a spares strategy — OEM support where it matters, third-party maintenance where it saves money — under one SLA.

We have run this model for enterprise production estates; the same runbooks, the same escalation discipline, sized for your business.

Included
  • 24/7 monitoringHardware health, capacity, temperature, fabric and link alerts
  • Preventive maintenanceQuarterly on-site checks: firmware, filters, cabling, batteries, logs
  • Incident responseRemote within 30 minutes, on-site within 4 hours in NCR
  • Spares & OEM coordinationThird-party maintenance or OEM Tech Care, managed on your behalf
  • ReportingMonthly health report, asset register, end-of-life planning
How it runs

The engagement, step by step

01

Audit

We inventory what you run — hardware, hypervisors, storage, backups, network — and document the risks.

02

Blueprint

HLD/LLD with architecture, bill of materials, migration plan, budget and timeline, within 48 hours of the audit.

03

Build

Change-controlled implementation with MOPs, rehearsed cutovers and as-built drawings.

04

Operate

Monitoring, AMC or managed operations with monthly reports and quarterly reviews.

Commitments

What we put in writing

Written into the blueprint before work starts. If a number is not here, ask for it — we put it in writing.

Response30 min remote · 4 h on-site (NCR) · next business day elsewhere
Coverage24/7/365 monitoring; on-call engineers
VisitsQuarterly preventive maintenance, documented
PricingPer device per year; multi-year discounts
FAQ

Questions we get asked

Can you cover equipment the OEM no longer supports?
Yes. We combine third-party maintenance with a spares inventory and firmware baselines for end-of-service hardware.
Do you replace HPE Tech Care or Dell ProSupport?
We can manage those contracts for you or replace them with third-party maintenance where it is cheaper and safe to do so. We advise case by case.
What is covered outside Delhi NCR?
Remote response is the same everywhere; on-site in other cities is next business day through our partner engineers.
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Also under Data center & cloud

Data Center ImplementationDesign, build and commissioning — racks, power, cooling, cablingColocation & HostingColocation across multiple facilities, managed hosting on topData Center RelocationLift-and-shift across India with planned cutover windows

Send us your rack list or hypervisor inventory. The blueprint comes back in 48 hours.

Free audit call, written HLD, fixed-price proposal.

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