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Follow-up that happenswhether or not anyone remembers.

Welcome, nurture, abandoned-cart, re-engagement and win-back flows across email and WhatsApp, driven by your CRM and triggered by what customers actually do — with deliverability configured and revenue attributed.

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Triggerssignup · cart · leadCRMsegments · scoresFlowswelcome · nurture · win-backEmaildeliverability · designWhatsApptemplates · APIAttribution: opens · clicks · replies · revenue per flowSuzu Technology · Email & Marketing Automation · sheet 38not to scale
Fig. 38 — Lifecycle flowsTriggers → CRM → Flows → Email
Digital marketing

What we do

Most leads are lost in the gap between the first enquiry and the third follow-up. Automation closes it: the right message at the right moment, on email or WhatsApp, triggered by behaviour and stopped when a human takes over.

We set up the technical side properly — SPF/DKIM/DMARC, warm-up, WhatsApp Business API — and report revenue per flow.

Included
  • Deliverability setupDomain authentication, warm-up, list hygiene
  • Flow designWelcome, nurture, cart, re-engagement, win-back, post-purchase
  • WhatsApp automationBusiness API, templates, two-way handover to humans
  • NewslettersMonthly or weekly sends with design and copy
  • ReportingPer-flow revenue, engagement and list health
How it runs

The engagement, step by step

01

Audit

Accounts, tracking, landing pages and the real cost per lead today.

02

Blueprint

Targets, budget split, creative plan and tracking fixes — agreed before spend.

03

Launch

Campaigns, creatives and landing pages live with verified conversion tracking.

04

Optimise

Weekly optimisation, monthly cost-per-lead report, quarterly strategy review.

Commitments

What we put in writing

Written into the blueprint before work starts. If a number is not here, ask for it — we put it in writing.

SetupFlows live within 3–4 weeks
DeliverabilityAuthenticated domains, monitored reputation
ReportingMonthly, revenue per flow
ToolsKlaviyo, Mailchimp, Brevo, HubSpot, Zoho, WhatsApp API
FAQ

Questions we get asked

Which platforms do you work with?
Klaviyo, Mailchimp, Brevo, HubSpot, Zoho and WhatsApp Business API providers; we recommend based on your stack.
Can automation talk to our CRM?
Yes — flows are triggered by CRM stages and write back outcomes.
Is WhatsApp automation compliant?
Yes, using approved templates, opt-ins and the official Business API.
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